Terms of Use

The service is made available to you by Alien Software LTD (“Alien Broker”, “we”, “us” or “our”) through the website located at https://www.alienbroker.com, Alien Broker mobile application(s), application program interface(s), all together or each separately are referred to as (collectively, the “Software”). We offer online software as a service (SaaS) through our website https://www.alienbroker.com (the “Website”). 

The following terms and conditions (the “Terms of Use”) are the terms and conditions for the use of the Software by end-user clients or visitors (“Client”, “you” or “your”). These Terms of Use also apply to the purchase and sale of products and services by Clients through the Software. These terms and conditions (the “Terms”) apply to the relationship between Alien Broker and you for any use of the Website and the Software that Alien Broker offers. You cannot use the Software without accepting these Terms.

1. Definitions

1.1. Alien Broker: Refers to Alien Software LTD, established in The Penthouse, Carolina Court, Giuseppe Cali Street, Ta’ Xbiex, XBX 1425, Malta.

1.2. Cryptocurrency: Refers to a digital currency/unit that is transferred directly from person to person, secured by cryptography, based on blockchain technology.

1.3. Trade: Refers to cryptocurrency trading and exchange transactions carried out in the digital environment.

1.4. User (s): Refers to the person who creates account on the Alien Broker platform (app.alienbroker.com) as “Trader” or “User” and who benefits from the services provided by Alien Broker.

1.5. Member: User or Trader, who use the Alien Broker website, platform, and software.

1.6. Website: Refers to the www.alienbroker.com domain name and websites of all subdomains affiliated to this domain.

2. Registration and Personal Account

2.1. The member (User or Trader) decides to create an account on the website in order to use the website and use the services, acceptance, declaration and commitment that he/she is over 18 years of age, from any real, legal person or other organization with full license and authority to accept the terms, any restrictions, guardians or trustees declares and undertakes that it is not present, its account has not been suspended or banned, and that it is not already an existing website account.

2.2. Members are responsible for the correctness and confidentiality of the information provided when signing up for the website, for protecting the password and username used when signing up for the website, and not sharing it with third parties. The Member declares and undertakes that he will not make a claim under any name from Alien Broker for any damages that may arise in this regard, and will not hold Alien Broker responsible in this regard.

2.3. The Member cannot transfer, sell, donate, and make his/her account and rights available to third parties. However, all legal and criminal responsibilities of the person representing him with the power of attorney provided that the member or his/her representative duly submits a specially authorized power of attorney to Alien Broker, which is duly issued by the Notary Authority and contains the authority to make his/her account available on the website to be used by Alien Broker. In the event that the actions of the member contrary to this article are detected here, Alien Broker has the right to cancel, suspend, or suspend the member's account without any prior notification. The user or the person who is allowed to use with power of attorney is responsible for all damages that occur within the scope of this article and all criminal sanctions belong to these people. The member agrees that he does not hold Alien Broker responsible because Alien Broker uses these rights.

3. Prices, Subscription, Payment and Refunds

3.1. Alien Broker is a brokerage platform. The pricing offered by Trader for users is only the responsibility of Trader. Alien Broker doesn’t interfere with Trader's pricing, except for the minimum and maximum price limit. The reason why Alien Broker restricts Trader at a limit is to protect its members and prevent money laundering. Trader's pricing limits are on the Pricing page on the website. The tariffs on this page are an annex and an integral part of this contract.

3.2. Alien Broker is entitled to receive a service fee at a rate determined by itself in the context of providing intermediary activity to the trader and user. Alien Broker reserves the right to make changes to these fees and rates at any time without notice. However, the changes will be announced on the website. 

3.3. Alien Broker has the right to make unilateral changes on the items included without the approval and notification of the members. The changes made on the related page will take effect and link the member as of its publication.

3.4. You must have an account to use the Website and the software. Members can subscribe to Traders. Subscriptions are offered with a monthly fixed amount. With this fee, users can subscribe to Traders and accept the right to use the software within a certain period. You can get a subscription at alienbroker.com.

3.5. The packages offered may vary between them. You can find the details on alienbroker.com.

3.6. The price of the subscription will be charged only with USDT (USD Tether) from user’s Balance in the platform. If the user doesn’t have enough credit for this process, their needs to deposit USDT Balance on the account.

3.7. A monthly subscription will continue for a month-to-month period unless the User cancels the subscription before the end of the term already paid for. For that process, User needs to have enough USDT Balance in his/her account.

3.8. Unless otherwise required by law, we have no obligation to provide a refund or a credit. Due to the nature of the Software as a digital product, no refunds are granted without clear, justified and legitimate reasons. We will assess any refund request for fees payable in advance on its merits and in the manner set forth in these Terms of Use.

3.9. The prices on the Website include taxes and expenses.

4. Fair Use of Our Website and Software

4.1. The member may use the website only to benefit from the services defined in this contract. In the event that the member determines that he uses Alien Broker other than the services defined in the contract, he accepts, declares and undertakes that he has the right to cancel, stop or suspend all the accounts belonging to the member without any prior notification and Alien Broker is not responsible for these transactions. All legal and criminal liability arising and will arise in cases listed under this article belong to the member. However, even for these reasons, the user's cryptocurrencies are not affected by this situation and if the user has any cryptocurrencies, they are returned to the user immediately upon request, provided there is no legal restriction.

4.2. Members can only operate on the website for purposes in accordance with the law of the country in which they are located. Alien Broker is not liable in any way, and Alien Broker has the right to take any legal action and take necessary security measures, if the members are noticed to act illegally.

4.3. Alien Software LTD board members, managers, employees, and the people who prepare the information on this website have no legal and criminal liability for any damage and/or loss arising out of the user's fault.

4.4. In the cryptocurrency transfer transactions that the member makes from the website, the member is responsible for any losses that may occur if the member transfers to different names other than his/her account or if he makes a wrong transaction. The Member accepts, declares, and undertakes that he will not make a request under any name from Alien Broker for any damages that may arise in this regard and that he does not hold Alien Broker responsible in this regard.

4.5. Alien Broker is an intermediary fund management platform. Users transfer the cryptocurrency unit to the Traders for the management of their funds and allow their operation according to their wishes. Alien Broker is only an intermediary website. Alien Broker doesn’t determine the changing values of cryptocurrency units on the website. The cryptocurrency is shaped in line with supply and demand. In the event of any loss, Alien Broker can not be held responsible for any damage. The Member accepts, declares, and undertakes that he will not make a request under any name from Alien Broker for any damages that may arise in this regard and that he does not hold Alien Broker responsible in this regard.

4.6. The member must be over 18 years old. The Member declares and undertakes that he/she is over 18 years old under this agreement. Alien Broker reserves the right to terminate/suspend member accounts without any notice, which it has found to be under the age of 18 for any reason or suspected to be used by those under the age of 18. The member who is committed to being over 18 is responsible for the accuracy of all information he/she reports. Alien Broker trusts this statement in all transactions related to the member and acts accordingly.

4.7. The user is responsible for all tax liabilities arising from the use of the website by the member. Due to the user's use of the website and the transfers made, no invoice will be sent to the user.

4.8. Alien Broker undertakes to provide the website with maximum security for its member. In this context, Alien Broker provides the opportunity to create an account with double-stage Google Authenticator verification while creating an account for the security of the member. Alien Broker will take all the necessary care by acting like a prudent trader. Member's savings are stored in cryptocurrency wallets (cold storage) that do not have an internet connection against a possible cyber attack. Although this commitment is fulfilled by Alien Broker, Alien Broker cannot be held responsible if the account is taken over by unauthorized persons and Alien Broker services are used. The Member accepts, declares, and undertakes that he does not hold Alien Broker and all its authorities responsible in these matters.

4.9. All risks that may occur on the website are written in the Risk Warning document and an integral part of this contract. Website members accept, declare and undertake within the scope of the Usage Agreement and Risk Warning that they don't hold Alien Broker responsible for the damages that will occur within the scope of the Risk Warning.

4.10. In the verbal and written communication of the members with Alien Broker, Alien Broker's right to freeze, close and apply for legal remedies in the face of disrespectful and insulting attitudes.

4.11. Support services for the member are provided only via the e-mail address [email protected] and the Live Support service on the website. Alien Broker does not provide support to its users with any method other than this e-mail address and Live Support service, does not ask for a password in support correspondence, and does not provide a cryptocurrency address from its users to send to a cryptocurrency. This issue is a notification and Alien Broker cannot be held responsible for any damages and losses suffered or likely to suffer by users due to an e-mail sent from an address other than the e-mail address mentioned.

4.12. Members cannot hold Alien Broker responsible in any way if the funds that they deposit for their operation by the Trader are damaged. Due to all kinds of damages and/or losses, Alien Software LTD board members, managers, employees, and the people who prepare the information contained in this website have no legal and criminal liability.

4.13. The liability for any damage or loss arising from or will arise from the use of the website belongs to the user. Alien Broker does not promise to protect member accounts and their systems from attacks. In this context, in any way, as a result of the attacks to Alien Broker's systems, the Member accepts, declares, and declares that he will not be responsible for Alien Broker and does not hold Alien Broker responsible for any damage directly or indirectly arising from these attacks. undertakes. Alien Software LTD board members, managers, employees, and the people who prepare the information on this website have no legal or criminal liability. The Member accepts, declares, and undertakes that he has released Alien Broker and the mentioned persons as irrevocable.

5. Intellectual Property

5.1. Alien Broker is the owner of all services, domain names, software codes, interfaces, contents, product reviews, videos, algorithms, drawings, models, designs and all other intellectual industrial rights (except content and applications from third parties). Alien Software LTD. The software, design, and copyrights of the services provided belong to Alien Software LTD. It is in no way permitted to copy, duplicate and spread the services and services associated with it, as well as to reverse engineering. The Member accepts, declares, and undertakes that he/she will not act against these provisions. The fact that the members act against these provisions is the one-sided and justified termination of the contract and all legal, criminal, and compensation responsibility belongs to the user. In addition, Alien Broker has the pleasure of not opening an account to this person from now on.

6. Severability

6.1. The invalidity, unenforceability, or illegality of any provision (or part of any provision) of these Terms shall not affect the validity, legality, or enforceability of any other provision of these Terms. Any such invalid or unenforceable provision shall be replaced or be deemed to be replaced by a provision that is considered to be valid and enforceable and which interpretation shall be as close as possible to the intent of the invalid provision. If any invalid, inapplicable or illegal provision is to be valid, feasible, and legal if a certain part of it is removed, any amendment required by Alien Broker may be made unilaterally, taking into consideration the commercial purposes of the parties.

7. Helpdesk, Advice and Disclaimer

7.1. Alien Broker is committed to the website that it will maximize the security of its member. In this context, the Alien Broker provides the opportunity to create account registration with double-stage Google Authenticator verification while creating an account for the security of the member. Although this commitment is fulfilled by Alien Broker, Alien Broker cannot be held responsible if the account is taken over by unauthorized persons and Alien Broker services are used. The member agrees that he/she is responsible for this contract.

7.2. Alien Broker is a fund management platform. On the website, the users pay the Trader to the management of their funds according to their wishes and allow the operation of their funds in the crypto exchange. Alien Broker is just a brokerage website. Alien Broker does not determine the changing values of cryptocurrency units in the market. The cryptocurrency is shaped in line with supply and demand. In the event of any loss, Alien Broker cannot be held responsible for any damage. The Member accepts, declares, and undertakes that he will not make a request under any name from Alien Broker for any damages that may arise in this regard and that he does not hold Alien Broker responsible in this regard.

7.3. Members are responsible for legal responsibilities and tax liabilities related to cryptocurrency use. Alien Broker cannot be held responsible for taxpayers 'obligations, which consist of members' gains or losses.

7.4. Alien Broker cannot be held responsible in any way for technical failures that may occur on the website. Alien Broker cannot be held responsible for any damages arising directly or indirectly due to short-term or long-term technical failures. Alien Broker is obliged to report the technical failures that will occur on the website by notifying the member and trying to solve it as soon as possible.

7.5. Alien Broker, who is in the position of intermediary, has no responsibility for the changes in prices determined according to the supply-demand relationship. For this reason, the responsibility of all damages and losses that will arise belongs to the member. Alien Broker cannot be held responsible for any damages that may arise due to the failure to fulfill/delay the work orders of website users within the framework of the cryptographic withdrawal requests.

7.6. Alien Broker is a completely independent company from similar cryptocurrency fund management platforms and is not a representative of any company, website or institution. It does not cooperate with any company. For this reason, members cannot hold Alien Broker responsible for the grievances they experienced over other similar platforms.

7.7. Alien Broker undertakes not to share the personal information of the member with any company other than legal authorities. However, Alien Broker has the power to share the members' spending behavior, statistical information, and all other information without violating the anonymity and personal right of the members. The Member accepts, declares, and undertakes that Alien Broker and all its officials are not responsible for these issues.

7.8. The legal and penal responsibility in every transaction and action performed by the users using the services offered through Alien Broker will belong to the users. Alien Broker has no legal or administrative responsibility.

8. Miscellaneous

8.1. Any information on the website regarding the Terms of Use, Pricing, Policy, and mutual obligations of the parties is an annex and an integral part of this contract. Alien Broker reserves the right to make unilateral changes in the arrangements in these documents and links without the consent of the member, and the relevant changes will be binding for the member as of the date of its realization.

8.2. If we do not enforce (parts of) these Terms, this cannot be construed as consent or waiver of the right to enforce them at a later moment in time or against another User.

8.3. Users cannot transfer the rights and obligations from these Terms to third parties.

9. Indemnification

9.1. Users will indemnify, defend, and hold Alien Broker harmless from and against all liabilities, damages, and costs (including settlement costs and reasonable attorneys’ fees) arising out of third party claims regarding:

9.1.1. any injury or damages resulting from the behavior of User related to the use of our Website and Software; and

9.2.2. breach by User of these Terms or violation of any applicable law, regulation or order.

10. Processing of Personal Data and Privacy Policy

10.1. Items for the processing of personal data are an integral part of this contract. By accepting this agreement, the person who started to use the website is also deemed to have accepted the terms of the contract for personal processing. In interpretation differences between the items, the provisions of the Personal Data Processing Policy are taken into consideration.

10.2. If the information provided by the member is requested by the competent authorities, it will be shared with the relevant authorities. The policy provisions regarding the processing of personal data, which are an integral part of this contract, apply.

10.3. As stated in the article of this contract, the Alien Broker will not share the personal information of the member with third parties, except for the explicit consent of the user and legal obligations. This information belonging to the member is taken online and stored offline.

10.4. Alien Broker detects and records the member's IP addresses, the device and model they access, operating systems, and browser information. By accepting this agreement, the member agrees that he has given clear consent to Alien Broker on these issues. Alien Broker may use this information in order to define the members in a general way and to collect comprehensive demographic information, to ensure user and system security, to combat counterfeiting, and to comply with legal obligations.

10.5. Alien Broker may provide links to other websites within the website. It may publish the advertisements of third parties with which it has agreements and/or application forms for various services or direct them to these websites. Alien Broker is not responsible for the privacy practices and policies implemented on the third-party websites accessed by the member in this way and the content they host.

11. Notifications

11.1. The e-mail address defined by the member when creating an account will be used for all correspondence to be made regarding this contract, and the traffic will be communicated over this e-mail. Correspondences made through the relevant e-mail have the quality of written communication. The parties are obliged to keep their e-mail address up to date and to set a reliable e-mail address. If the contact information is changed, the member is obliged to inform the Alien Broker.

12. The Effective

12.1. This contract will enter into force upon the member becoming an electronic member of the website and will remain in force unless terminated in accordance with the terms of this contract.

12.2. When the member becomes a member of the website, he accepts, declares, and undertakes that he has read and understood all the articles of this contract separately and approves all the content and all provisions of the contract. The member who does not accept this agreement should not be a member of the website and should not benefit from the services of the website.

13. Legal and Criminal Procedures

13.1. The Member undertakes to use the website under European Union laws and all legislation. In the case of illegal use, Alien Broker has the right and authority to share all information belonging to the member with the competent authorities. This issue cannot be considered as a breach of confidentiality and no responsibility can be attributed to Alien Broker.

13.2. The Member undertakes not to make comments and shares that use the Alien Broker name and/or logo to tarnish the Alien Broker name, damage its commercial reputation or create unfair competition. This commitment covers all types of written and visual media and all social media. In case of breach of this article, Alien Broker has the right to terminate the contract unilaterally, block the user's account, suspend it, or delete it completely without prior notice. Likewise, Alien Broker will exercise any right of compensation against the member for a violation of this article. The Member accepts, declares, and undertakes that he/she has waived all irrevocable recourse in advance of all appeal and claim rights due to the application of this article.

13.3. Alien Broker has the right to temporarily or permanently close the accounts or accounts of the user whose suspicious transaction attempt is determined in terms of stock market workflow and software security, to suspend, freeze, temporarily, or permanently close user accounts that perform suspicious transactions. Due to the enforcement of this article by Alien Broker within the framework of integrity and goodwill rules, Alien Broker's legal and criminal liability cannot be assumed.

14. Applicable Law and Jurisdiction

14.1. These Terms shall exclusively be governed by and construed in accordance with the laws of Malta Government.

14.2. Unless mandatory law compels differently, all disputes resulting from or arising in connection with these Terms shall be exclusively submitted to the competent court of Zejtun, Malta, unless the dispute can be settled in an amicable fashion.

15. Contact If you have any questions about these Agreements, please contact us at [email protected]